IT Support & Managed IT Services in Manhattan
A Manhattan office can't afford to stop working. When email is down, the Wi-Fi is slow or a laptop won't start, clients and deadlines don't wait. Computero is a New York managed IT services provider that has supported small and mid-sized businesses since 2009. We act as your IT department, so your team can get back to work.
Our office is in Forest Hills, Queens. Most issues are fixed remotely, and when something needs hands-on work, a technician comes to your Manhattan office.
Photo by Artem Zhukov on Unsplash
IT Services for Manhattan Offices
Everything your office needs from one IT partner.
- Managed IT services: monitoring, updates and maintenance of your computers, servers and network for a predictable monthly fee. Managed IT services in New York
- 24/7 IT help desk: your staff can call, email or open a ticket and reach a real technician. Available 24/7 for clients with a support agreement. IT help desk
- Cybersecurity: firewalls, endpoint protection, email security and staff training to reduce the risk of phishing and ransomware. Managed cybersecurity
- Network and Wi-Fi: reliable networks for offices of every size, including shared floors and older buildings. Network installation · Wireless networking
- Network cabling: structured cabling for new and renovated offices. Network cabling
- Servers and cloud: server setup and monitoring, plus moving your files and email to the cloud. Server management · Cloud hosting
- Backup and disaster recovery: backups that are monitored and tested, so you can recover quickly after a failure or attack. Backup and disaster recovery
- VoIP phone systems: business phones that work in the office and from home. VoIP phone systems
- On-site support: a technician at your office when remote help isn't enough. On-site IT support
What Manhattan Businesses Ask Us to Solve
- "We're moving offices." We plan the network, cabling, Wi-Fi and phones, so your team can start working on day one.
- "Nobody here has time to be the IT person." We take over the day-to-day support, so your staff can stop fixing computers themselves.
- "Our clients ask about security." We put the basics in place and help you answer client and insurance questions about how their data is protected.
- "Half the team works from home." We set up secure remote access and support your staff wherever they work.
- "We only call someone when something breaks." A monthly plan replaces surprise repair bills with a predictable cost and fewer problems. Read break-fix vs managed IT.
Neighborhoods We Serve in Manhattan
We support offices across the borough, including:
Financial District · Wall Street · Tribeca · SoHo · Chinatown · Lower East Side · Greenwich Village · Chelsea · Flatiron · Union Square · Gramercy · Midtown · Times Square · Hudson Yards · Murray Hill · Upper East Side · Upper West Side · Harlem · Washington Heights
Also nearby: Brooklyn · Queens · All of NYC · Nassau County
IT Support for Manhattan's Industries
- Financial services and accounting: secure client data and access controls. Financial services · Accounting firms
- Law firms: confidential files, email protection and reliable access to documents. Law firms
- Architecture and engineering: large files, CAD workstations and fast storage. Architecture & engineering
- Medical and dental practices: security, backups and reliable systems for patient care. Healthcare IT
- Nonprofits: practical IT that fits the budget. Nonprofit IT
Why Manhattan Businesses Trust Computero
Rapid Response Team
Most issues are fixed remotely, and a technician comes on-site when needed.
24/7 help desk
Round-the-clock support for clients with a support agreement.
Local NYC team
Office at 7101 Austin Street, Forest Hills, Queens, serving NYC and Long Island.
Trusted partners
Cisco, Microsoft, SonicWall and more.
“When we had to quickly set up our dental practice on short notice Computero came in, set-up, and got us rocking and rolling in short order. … 10/10 would recommend to anyone looking for an IT team for their small business.”
“Great guys with great service. I've used them for over 4 years for my business network issues and my home computers.”
“Fast, friendly, and NOT overpriced like the others. A+!”
Frequently Asked Questions
Do you provide on-site IT support in Manhattan?
Yes. Most issues are solved remotely. When hands-on work is needed, such as hardware, cabling or an office move, a Computero technician comes to your Manhattan office.
Where is Computero located?
Our office is at 7101 Austin Street, Suite 202, Forest Hills, NY 11375, in Queens. We serve businesses across Manhattan, Brooklyn, Queens and Long Island.
How much does IT support cost for a small business in Manhattan?
Most New York small businesses pay roughly $100 to $200 per user per month for managed IT. The price depends on the number of users, security needs and support hours. A free assessment gives you an exact quote.
Do you offer 24/7 support?
Yes. Clients with a support agreement get access to our help desk 24/7.
What size businesses do you work with?
Mostly small and mid-sized businesses, from about 5 to 50 employees, that want one partner for all their IT.
Can you help us move to a new Manhattan office?
Yes. We plan and install the cabling, Wi-Fi, phones and computers, so your team can start working on day one.
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