Managed IT Services & IT Support in Brooklyn
Running a business in Brooklyn is hard enough without slow computers, Wi-Fi that drops, or worrying about the next ransomware email. Computero is a New York managed IT services provider that has supported small and mid-sized businesses since 2009. We become your IT department, so your team can focus on its work.
Our office is in Forest Hills, Queens, close to Brooklyn. Most issues are fixed remotely within minutes, and when something needs hands-on work, a technician comes to your office.
Photo by Francesca Saraco on Unsplash
IT Services for Brooklyn Businesses
One partner for everything IT, from the help desk to the network cables in your ceiling.
- Managed IT services: proactive monitoring, patching and maintenance of your computers, servers and network for a predictable monthly fee. Managed IT services
- 24/7 IT help desk: call, email or open a ticket, and a real technician helps your staff. IT help desk
- Cybersecurity: firewalls, endpoint protection, email security, backups and staff training to keep ransomware out. Managed cybersecurity
- Network installation and Wi-Fi: new office setups, fast reliable Wi-Fi, and a network that is easy to manage. Network installation · Wireless networking
- Network cabling: structured cabling for new and renovated offices, including the network closet. Network cabling
- Servers and cloud: server setup, monitoring and migration to Microsoft 365 or the cloud. Server management
- Backup and disaster recovery: tested backups, so a broken laptop, a flood or an attack doesn't stop your business. Backup and disaster recovery
- VoIP phone systems: business phones that work in the office, at home and on your cell. VoIP phone systems
- On-site support and computer repair: a technician at your door when remote help isn't enough. On-site IT support
How We Support Brooklyn Businesses
- Free IT assessment: we review your computers, network, security and backups, and tell you plainly what needs attention and what doesn't.
- A clear monthly plan: one predictable price per user, so there are no surprise repair bills. See our monthly IT plans
- Remote help first: most problems are solved over a remote connection, often while you're still on the phone.
- On-site when needed: for hardware, cabling, new office moves or anything that needs hands-on work, a technician comes to your Brooklyn location.
- Ongoing protection: monitoring, updates and security run in the background, so small problems are fixed before they become downtime.
Neighborhoods We Serve in Brooklyn
We support businesses across the borough, including:
Williamsburg · Greenpoint · Bushwick · DUMBO · Downtown Brooklyn · Brooklyn Heights · Park Slope · Gowanus · Red Hook · Sunset Park · Industry City · Bay Ridge · Dyker Heights · Bensonhurst · Borough Park · Crown Heights · Bedford-Stuyvesant · Fort Greene · Clinton Hill · Flatbush · Midwood · Sheepshead Bay · Canarsie · East New York
Also nearby: Queens · Manhattan / NYC · Nassau County · Long Island
IT Support for Brooklyn's Industries
Brooklyn's businesses are diverse, and so are their IT needs. We have experience with:
- Architecture, engineering and design studios: large files, CAD workstations and fast storage. IT for architecture & engineering firms
- Medical and dental practices: HIPAA-minded security, backups, and reliable systems for patient care. Healthcare IT
- Law and accounting firms: secure client data, email protection and compliance. Law firms · Accounting firms
- Manufacturing and warehouses: networks for production floors and offices. Manufacturing IT
- Nonprofits: practical, budget-friendly IT. Nonprofit IT
Managed IT or Pay-Per-Fix?
Many Brooklyn businesses still call someone only when something breaks. That works until the day the server goes down during your busiest week. With managed IT, you pay a fixed monthly fee and we prevent problems instead of just reacting to them.
Read our comparison: Break-fix vs managed IT: which is right for your business? and our guide to managed IT services cost in NYC.
Why Brooklyn Businesses Trust Computero
Rapid Response Team
Most issues are fixed remotely, and a technician comes on-site when needed.
24/7 help desk
Round-the-clock support for clients with a support agreement.
Local NYC team
Office at 7101 Austin Street, Forest Hills, Queens, serving NYC and Long Island.
Trusted partners
Cisco, Microsoft, SonicWall and more.
“When we had to quickly set up our dental practice on short notice Computero came in, set-up, and got us rocking and rolling in short order. … 10/10 would recommend to anyone looking for an IT team for their small business.”
“Great guys with great service. I've used them for over 4 years for my business network issues and my home computers.”
“Fast, friendly, and NOT overpriced like the others. A+!”
Frequently Asked Questions
Do you provide on-site IT support in Brooklyn?
Yes. Most issues are solved remotely, and when hands-on work is needed, such as hardware, cabling, or new office setups, a Computero technician comes to your Brooklyn office.
Where is Computero located?
Our office is at 7101 Austin Street, Suite 202, Forest Hills, NY 11375, in Queens, close to Brooklyn. We serve businesses across Brooklyn, Queens, Manhattan and Long Island.
How much do managed IT services cost for a Brooklyn small business?
Most New York small businesses pay roughly $100 to $200 per user per month for managed IT. The price depends on the number of users, security needs and support hours. A free assessment gives you an exact quote.
Do you offer 24/7 support?
Yes. Clients with a support agreement get access to our help desk 24/7.
What size businesses do you work with?
Mostly small and mid-sized businesses, from about 5 to 50 employees, that want one partner for all their IT.
Can you help us move into a new Brooklyn office?
Yes. We plan and install the network cabling, Wi-Fi, phones and computers, so your team can start working on day one.
Request a Free IT Assessment
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