What’s a VoIP Call Center?

What’s a VoIP Call Center?

VoIP phone systems (Voice over Internet Protocol) are the new way to go when it comes to business communications. VoIP uses the internet to make and receive calls, rather than traditional landlines like a normal telephone. What makes VoIP so great? Well, VoIP offers a...
Can AI make malware? It sure can.

Can AI make malware? It sure can.

Believe it or not, the history of artificial intelligence (AI) started in the 1950’s. Now 70+ years later and it’s grown in popularity and potential. Artificial intelligence enables computer systems to think and act like people. AI now has the potential to make...
What You Should Know About Spam Text Messages

What You Should Know About Spam Text Messages

By Mary Grlic “Spam” is defined as uninvited and insignificant virtual messages that  have been sent to a mass number of recipients. If you have an email address or a cell phone, you’re no stranger to spam. You’ve definitely received some sort of spam text...