COVID Safe Support

24/7 NYC IT HELPDESK

Computero designed an NYC IT helpdesk, specifically geared for small to medium-sized businesses, located in the NYC Metro area.

NYC IT HELPDESK WHEN YOU NEED IT

NYC IT helpdesk icon

WHY NEW YORK COMPANIES EMPLOY OUR NYC IT HELPDESK

Computero employs some of the most highly trained Microsoft Certified technicians that utilize the latest helpdesk technology. Our helpdesk operations provide clients with 24/7/365 rapid response. Our team is also 100% USA based, with our office based out of New York – so you never have to worry about work being passed off to offshore teams.

GET NYC IT HELPDESK AS RELIABLE AS YOU ARE

For many businesses, finding a helpdesk provider can be a nightmare. You’re either bombarded with costly IT service providers or offshore teams.  Our headquarters, technology and service helpdesk technicians are all based in New York too – We’re practically neighbors. We walk down the street just as fast as you do and we too, have been at the mercy of the subway. Thanks, MTA! You and I, we can relate. We’ve been through things. This is New York, for crying out loud! 

APPLICATIONS WE SUPPORT

There are an array of applications that we support through our NYC IT helpdesk. Some of those include but are not limited to:

Remote Control “Screen Share” Technology

Microsoft and Apple Desktop Operating Systems

Thin Clients & Virtual Desktop Infrastructure (VDI)

E-Mail Applications & Browsers

Microsoft Office and Leading 3rd-Party Applications

Hardware and Network Troubleshooting

Printer Installation & Support

Mobile Phones & Tablets

User Administration

Desktop Performance Problems

Virus & Malware Infections

Your Custom Applications & More

NOTHING TO SEE HERE, ALL IS WELL!

Whether you’re a smaller business with 25 users or a medium-sized business with 100 users, you want to ensure your employees are working “business as usual.” We understand you rely on technology, and without it you experience disruption to your workday. Computero ensures you don’t miss a beat, ever. Our technicians are qualified to handle the most basic to the most complex IT issues you encounter, over the phone or using remote access quickly. And since we are in NY, our technicians can also fix issues on-site if necessary. We always give you reliable service and priority when you need it.

Helpdesk Services

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Fast and reliable IT support to users who need it. Professional and courtious technicians are our standard. Managed IT services that bring calm to the concrete jungle.