Standard features that streamline your business process.
Call presence in office, away, at home, in meetings, etc. This establishes how your call will be routed.
Call Routes determine where the call will go based on your established settings.
Park feature similar to the hold button, however multiple users can pick up the call, not just the person who puts it on hold.
Programmable Function Keys (PFKs) provide various features that can be assigned for quick access.
Multiple Message Indicators allow for easy access to multiple voicemails.
Interact PC application allows for the use of the Allworx phone on the PC.
Service, observe, whisper and barge feature allows supervisors to listen in, whisper, or become part of a conversation. Wonderful for both staff support and customer service.
Global Phone book is accessible from the Allworx phone screen with one touch scrolling and dialing, and also from your smartphone with the Reach App installed.
Conference Calls options allow for conference calling for multiple users and can link up to 60 users depending on the server installed.
Multiple paging zones can be set for groups of specific users.
Automatic Call Distribution (ACD) is a call queue system, which intelligently distributes your calls based on the algorithms you specify.
Advanced Multi-Site which allows for multiple geographical locations to be linked across town, country or continents.
Reach mobile phone or tablet application.
Call assistant PC based software which is similar to the old style “switchboard” gives the user a plethora of options between callers and users.
Dual Language is supported with the Allworx phone and is available in Castilian Spanish and French Canadian.
Intercom can be used between individual callers.
Speakerphone is built into every Allworx phone and provides high quality sound for hands free dialing.